Starvegas Has Safer-Play Controls
The recorded safer-play controls cover temporary breaks, limits, voluntary exclusion and information about gambling activity. Their account-use context also includes conditions on eligibility, inactivity and the handling of excluded accounts.
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For a concise account reference, Starvegas casino is described here through its recorded controls and the conditions attached to them.
The recorded tool set includes the following controls:
- Temporary withdrawal from playing
- Deposit limits
- Loss limits
- Voluntary playing ban through self-exclusion
- Statistics on gambling behaviour
- An overview of bet totals, playing times, wins and losses
- Reality check
- Personalised suggestions and messages
- Self-assessment test
This table sets out the recorded time ranges, request route and limit-increase delay for the relevant controls. The 24-hour cooling-off period applies to increasing a limit, not to time-outs or self-exclusion.
| Control | Recorded condition |
|---|---|
| Time-out | Minimum 24 hours; maximum six months |
| Self-exclusion | Minimum duration of three months |
| Self-exclusion | Unlimited duration is available |
| Self-exclusion request | Submit through account settings or by email |
| Limit increase | 24-hour cooling-off period |
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This table describes the recorded effects of self-exclusion and the handling linked to each circumstance. The fund-transfer deadline and the closure rule for unlimited self-exclusion are stated separately.
| Circumstance | Recorded effect |
|---|---|
| After activation | Account access is blocked |
| During the self-exclusion period | Marketing material is not sent |
| During the self-exclusion period | Deposits and participation in games are refused |
| Remaining funds | Transferred to an active payment account within five days |
| Unlimited self-exclusion | Account closed after 24 months |
This table records the basic account-use conditions associated with eligibility and registration. The country entry is the permitted country stated in the account information.
| Requirement | Recorded condition |
|---|---|
| Minimum age | At least 18 years old |
| Permitted country | Switzerland |
| Account limit | One account per player; multiple accounts are not allowed |
| Registration field | First name |
| Registration field | Surname |
| Registration field | Date of birth |
| Registration field | Address of domicile or usual place of residence |
| Registration field | Telephone number |
| Registration field | Email address |
This table distinguishes ordinary inactivity from unlimited self-exclusion because each has its own account-closure condition. It also shows when an automatic payout attempt is recorded for an inactive account.
| Situation | Recorded handling |
|---|---|
| 12 months of inactivity | Automatic payout attempt |
| 24 months of inactivity | Account closed |
| Unlimited self-exclusion | Account closed after 24 months |
